Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include: • Personal information (name, email address, phone number) • Billing and shipping addresses • Payment information (processed securely by our payment providers) • Order history and preferences • Communication preferences and marketing consent • Device and usage information when you visit our website
How We Use Your Information
We use the information we collect to: • Process and fulfill your orders • Provide customer service and support • Send you order confirmations and updates • Personalize your shopping experience • Improve our products and services • Send you marketing communications (with your consent) • Comply with legal obligations • Prevent fraud and enhance security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • With service providers who assist us in operating our business • With shipping companies to deliver your orders • With payment processors to process transactions • When required by law or to protect our legal rights • In connection with a business transfer or merger • With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • SSL encryption for data transmission • Secure servers and data centers • Regular security audits and updates • Restricted access to personal information • Employee training on data protection However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information: • Access: Request a copy of your personal information • Rectification: Correct inaccurate or incomplete information • Erasure: Request deletion of your personal information • Portability: Receive your information in a portable format • Objection: Object to certain processing of your information • Withdrawal of consent: Withdraw consent at any time To exercise these rights, please contact us at contact@faizstore.com
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience: • Essential cookies: Required for the website to function • Analytics cookies: Help us understand how you use our site • Marketing cookies: Used to show you relevant advertisements • Preference cookies: Remember your settings and preferences You can manage your cookie preferences through your browser settings or our cookie consent tool.
Data Protection Compliance
GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. EU residents have additional rights regarding their personal data processing.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Data Processing
We process your personal data based on legitimate interests, contractual necessity, legal obligations, and with your explicit consent where required.
Data Breach Notification
In the unlikely event of a data breach that may affect your rights and freedoms, we will notify you and the relevant authorities within the required timeframes.
Privacy Questions or Concerns?
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at contact@faizstore.com or call us at +92 333 0515125.